The Greatest Guide To Telus customer service
I've had problems Along with the Tech Support for the home Internet in addition so difficult we expended over an hour handling a difficulty. I’ve been owning for months and months.• I had been bounced concerning a number of brokers, my calls were being disconnected, and I gained inconsistent details pertaining to my agreement and discounts.
Certainly I attempted chat and bought connected with a Are living human being Nonetheless they advised me I needed to get in touch with. Not sure what the representatives about the chat can assist with.
Just sort the details within your inquiry inside of a information and it will be despatched to a human agent. Messaging Here's asynchronous (non-Reside), in order to shut the app or go regarding your working day when the agent operates in the direction of obtaining you a resolution.
How do I notice that particular person. I think I'm going into a new billing cycle and I have been operating in circles for months
within the Black Friday i termed Telus to acquire me a fresh mobile line for my daughter if there is a offer like i bought Earlier for my other Youngsters as a loyal customer with Telus.
I'm writing to precise my deep dissatisfaction Together with the customer service I been given when attempting to explain the details of my new deal and discount rates. My new experience has still left me emotion annoyed, undervalued, and concerned about your staff's In general high quality of support.
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Telus has messed up on my Monthly bill many occasions from the pastfew months. Recently by charging me 3 occasions for a bring it back that was now returned. Then made a decision to go on and alter three of my designs on their own. Initially agent I spoke to was fantastic and experimented with challenging to correct the issue. He even contacted loyalty to help you. They never called. I attempted to simply call myself and was maintain endlessly so I hung up. Experimented with another agent he stated he would transfer me to loyalty than proceeded to have upset simply because I wouldn't permit him to end the decision when he stated he could not transfer me.
My professional served me with my worry and answered all of my stick to-up inquiries. You might have the top folks Doing the job to suit your needs!
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Right now my cellphone stopped connecting to the telus network. Because of this it's taken me a 45 to sift in the ai gate keepers prompt's just to talk to a real man or woman, all although telus ai attempts almost everything to not permit me to talk to a real person.
Hi Everybody, I ought to Call customer service with regard to modifying a payment arrangement. I needed to know when there is an e-mail or other method to contact them since I'm Functioning, and many times I make an effort to phone And do not get to talk to an individual right before I must cling up.
I’ve under no circumstances employed this type of service prior to, but it had been simple and really beneficial. I noticed that my issue was about to telus billing support damage my complete holiday break, and you also virtually saved me.